All plans
Enterprise plan
Compliance-grade controls, custom SLAs and agent integrations.
Regulated asset managers and brokers with audit and security requirements.
$19per agent / month
billed annually · for regulated firms · $23 billed monthly
You'll land straight in your dashboard — no admin approval needed.
What's included
- Everything in Desk
- MCP agent integrations with approval workflows
- Custom SLA policies per desk
- Custom email domain and branding
- Security scan triage and allowlisting
- Dedicated onboarding and priority support
Billing details
- $19 per agent / month billed annually
- Annual invoicing with purchase-order and procurement support
- Minimum 10 agents
- Custom terms, DPA and security review available
Invoices, purchase orders and Naira payment are arranged with our team — email support@ticketresolve.app.
Enterprise against the other plans
| Capability | Starter | Desk | Enterprise |
|---|---|---|---|
| Staff agents | Up to 3 | Unlimited | Unlimited |
| Customer ticket submissions | Unlimited | Unlimited | Unlimited |
| SLA tracking & breach highlighting | |||
| Public submit & tracking portal | |||
| Email confirmations | |||
| CSV exports | |||
| PDF & Excel management reports | — | ||
| Role-based permissions & admin console | — | ||
| SLA alerts, escalations & thresholds | — | ||
| Audit trail search & export | — | ||
| Slack & Microsoft 365 notifications | — | ||
| MCP agent integrations | — | — | |
| Custom SLA policies per desk | — | — | |
| Custom email domain & branding | — | — | |
| Dedicated onboarding & support | — | — | |
| Support | Community | Business hours | Priority + SLA |