All plans
Starter plan
Try everything a small desk needs, free for 30 days.
Boutique firms and single desks getting started with SLA tracking.
$0free for 30 days
up to 3 agents · 30-day free trial
You'll land straight in your dashboard — no admin approval needed.
What's included
- Up to 3 staff agents
- Unlimited customer ticket submissions
- SLA tracking with breach highlighting
- Public submission and tracking portal
- Email confirmations
- CSV exports
Billing details
- No card required, ever
- Free for 30 days — upgrade to Desk or Enterprise to continue
- Upgrade at any time and keep all your history
Invoices, purchase orders and Naira payment are arranged with our team — email support@ticketresolve.app.
Starter against the other plans
| Capability | Starter | Desk | Enterprise |
|---|---|---|---|
| Staff agents | Up to 3 | Unlimited | Unlimited |
| Customer ticket submissions | Unlimited | Unlimited | Unlimited |
| SLA tracking & breach highlighting | |||
| Public submit & tracking portal | |||
| Email confirmations | |||
| CSV exports | |||
| PDF & Excel management reports | — | ||
| Role-based permissions & admin console | — | ||
| SLA alerts, escalations & thresholds | — | ||
| Audit trail search & export | — | ||
| Slack & Microsoft 365 notifications | — | ||
| MCP agent integrations | — | — | |
| Custom SLA policies per desk | — | — | |
| Custom email domain & branding | — | — | |
| Dedicated onboarding & support | — | — | |
| Support | Community | Business hours | Priority + SLA |